Pro Baking Elite

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

Pro Baking Elite collects personal information that you voluntarily provide when requesting quotes, booking services, or contacting us. This includes your name, phone number, email address, and event details.

2. How We Use Your Information

We use your personal information to respond to your inquiries, provide quotes, schedule consultations, deliver our baking services, and communicate about your orders. We may also use your information to improve our services and send promotional communications (with your consent).

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to provide our services (such as delivery partners) or as required by law. All third parties are bound by confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of promotional communications at any time. Contact us at [email protected] to exercise these rights.

6. Contact Information

For questions about this Privacy Policy, contact us at:
Pro Baking Elite LLC
287 Madison Avenue, Suite 1205
New York, NY 10017
Phone: +1 (212) 555-0198
Email: [email protected]

Terms of Service

Effective Date: January 1, 2024

1. Services

Pro Baking Elite provides custom baking services, catering, and related culinary services. All orders are subject to availability and confirmation by our team.

2. Ordering and Payment

Orders require a 50% deposit upon confirmation. Full payment is due 48 hours before delivery or pickup. We accept cash, check, and major credit cards. Late payments may result in order cancellation.

3. Cancellation Policy

Cancellations made more than 72 hours before the event receive a full refund minus a 10% processing fee. Cancellations within 72 hours forfeit the deposit. Cancellations within 24 hours are charged the full amount.

4. Delivery and Pickup

Delivery is available within our service area for an additional fee. Client is responsible for providing accurate delivery information. Pickup times must be scheduled in advance.

5. Liability

Our liability is limited to the cost of the order. We are not responsible for damages beyond our direct control. Client assumes responsibility upon delivery or pickup.

6. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to weather, natural disasters, or government restrictions.

7. Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved in the courts of New York County.

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, such as remembering your cookie preferences and maintaining secure sessions.

Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve our services and user experience.

Marketing Cookies: Used to show you relevant advertisements and track the effectiveness of our marketing campaigns.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block cookies from specific sites
• Block all cookies

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics providers or advertising networks. These cookies are governed by the privacy policies of those third parties.

Contact Us

For questions about our cookie policy, contact us at [email protected] or +1 (212) 555-0198.

DMCA Policy

Effective Date: January 1, 2024

Copyright Policy

Pro Baking Elite respects the intellectual property rights of others and expects users of our website to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our Designated Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our website
• Your contact information (address, phone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

Designated Agent

Pro Baking Elite LLC
DMCA Agent: Legal Department
287 Madison Avenue, Suite 1205
New York, NY 10017
Email: [email protected]
Phone: +1 (212) 555-0198

Counter-Notification

If you believe that your content was removed in error, you may file a counter-notification with our Designated Agent containing the information specified in the DMCA.

Repeat Infringer Policy

We have a policy of terminating the accounts of users who are repeat infringers of copyright in appropriate circumstances.

GDPR Compliance

Last Updated: January 1, 2024

Our Commitment to GDPR

Pro Baking Elite is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This document outlines how we collect, process, and protect your personal data.

Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for processing your personal data for specific purposes
• Contract: Processing is necessary for a contract you have with us or to take steps at your request
• Legitimate Interest: Processing is necessary for our legitimate interests, such as improving our services

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing of your personal data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (212) 555-0198
Address: Pro Baking Elite LLC, 287 Madison Avenue, Suite 1205, New York, NY 10017

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Customer information is typically retained for 7 years for business and tax purposes.

International Transfers

If we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with GDPR requirements.